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Expert Services

Our dedicated staff of legal and ediscovery professionals are at the ready to help consult with you in regards to search, investigative needs, and utilizing AI to deliver value and extraordinary outcomes.

“I don't even know where to begin! DISCO's services team is always quick to respond, even thinking ahead of me about what I will need. The level of support I get from DISCO is stellar.”

Kathy Hedrick, Paralegal
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Included at no additional cost

(unlike our competition)
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Creating & deleting matters

Easily and intuitively create and delete matters as you need them.

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Loading native format data

Upload data through your browser or, for large size transfers, utilize our patented rapid transfer protocol technology.

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Loading incoming production

Load industry standard loadfiles, map metadata to DISCO fields, and create conversation threads throughout the database using one, simple process.

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Creating matter archives

At the end of your matter, you have the ability to archive your case onto external storage for later use.

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Supported formats advice

Our team of experts will work with you to convert any data into a usable format to be loaded into DISCO.

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24 × 7 × 365 email support

Contact us around the clock for any help or support-related issues.

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Live phone & chat support

For immediate response on weekdays between the hours of 8 am–7 pm cst, we offer live phone and chat support.

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Support & knowledge base

Access our Knowledge Base for up-to-date release notes, FAQ, and product guides.

Add Professional Services

(we're there for you when you need us)
Add DISCO's Professional Services forensic collection icon.
forensic collection
Add DISCO's Professional Services coding icon
coding
Add DISCO's Professional Services data services
data services
Add DISCO's Professional Services custom training icon
custom training
Add DISCO's Professional Services expert testimony icon
expert testimony
Add DISCO's Professional Services unitization icon
unitization
Add DISCO's Professional Services complex ingestion icon
complex ingestion
Add DISCO's Professional Services best practices icon
best practices
Add DISCO's Professional Services language translation icon
language translation
Add DISCO's Professional Services quality control icon
quality control
Add DISCO's Professional Services custom processing icon
custom processing
Add DISCO's Professional Services post review icon
post review
Add DISCO's Professional Services language review icon
language review
Add DISCO's Professional Services custom productions icon
custom productions

Add services you need

Add project-based services you need, whenever you need them. DISCO Professional Services assigns a client-dedicated project manager to work with your firm for the duration of your case, providing invaluable access and collaboration between development, project management, and training to help solve issues quickly.

Managed Review Services

(one contract, one invoice, one price)

Our seasoned team of US-based project managers and contract attorneys can help you get to the facts faster. The benefits of using DISCO for managed review are measurable: on average 23% increase in review throughput, 32% reduction in time spent on QC, and consistent, high-quality results. As a single-source provider, DISCO handles everything — receive one contract and one invoice.

Still curious, huh?

(good … there is plenty more to see)