Professional Services
Our dedicated staff of legal and ediscovery professionals are at the ready to help consult with you in regards to search, investigative needs, and utilizing AI to deliver value and extraordinary outcomes.
“I don't even know where to begin! DISCO's services team is always quick to respond, even thinking ahead of me about what I will need. The level of support I get from DISCO is stellar.”
Included at no additional cost
Loading native format data
Upload data through your browser or, for large size transfers, utilize our patented rapid transfer protocol technology.
Loading incoming production
Load industry standard loadfiles, map metadata to DISCO fields, and create conversation threads throughout the database using one, simple process.
Creating matter archives
At the end of your matter, you have the ability to archive your case onto external storage for later use.
24/7/365 email support
Contact us around the clock for any help or support-related issues.
Live phone & chat support
For immediate response on weekdays between the hours of 7 am–2 am cst, we offer live phone and chat support.
Support & knowledge base
Access our Knowledge Base for up-to-date release notes, FAQ, and product guides.
Add Professional Services
Add services you need
Add project-based services you need, whenever you need them. DISCO Professional Services assigns a client-dedicated project manager to work with your firm for the duration of your case, providing invaluable access and collaboration between development, project management, and training to help solve issues quickly.
DISCO Managed Review
Our seasoned team of US-based project managers and contract attorneys can help you get to the facts faster. The benefits of using DISCO for managed review are measurable: on average 23% increase in review throughput, 32% reduction in time spent on QC, and consistent, high-quality results. As a single-source provider, DISCO handles everything — receive one contract and one invoice.
Still curious, huh?
