If lawyers want to leverage the power of the cloud for their clients’ needs, can they use software-as-a-service (SaaS) products? Are there any ethical concerns? Well, yes, of course, but they are not prohibitive. In this post, I discuss what ethics opinions require regarding SaaS for attorney competency, preserving confidentiality, safeguarding client property (other than client funds), and responsibility for non-lawyer assistance.
The rise of cloud computing has been one of the most disruptive technologies the legal sector has faced since the introduction of online legal research. Cloud computing is the reality of how law firms and their clients work, and attorneys should have knowledge about software-as-a-service (SaaS) computing to comply with technology competence requirements adopted by 31 states and counting.
DISCO is excited to roll out its 100th product release in just more than three years to all its customers. In a world where SaaS (software-as-a-service) delivery and cloud infrastructure have become indispensible, injecting domain expertise and the user's point-of-view into the product development process has become crucial in building a successful product.
Until recently, working with email images has been inefficient in ediscovery due to the inability to extract metadata, create conversation threads, and identify inclusive emails. DISCO’s advanced processing engine detects email communications by reviewing every image file uploaded and identifies, extracts, and indexes email metadata, creates conversation threads, and Identifies inclusive emails. DISCO intelligently finds, extracts, and populates email metadata fields (such as to, from, cc, bcc, subject, and sent time) significantly improving conversation threading results.
If you have ever walked around a legal conference, I am sure you have been inundated with the phrase ‘it’s easy to use’ followed by a wink and the words ‘trust me.’ So what makes an ediscovery software easy to use?
What do employees want most in a job and in a company? According to Gallup’s 2017 State of the American Workplace report, employees want a job that allows them to do what they do best, have greater work-life balance, as well as the opportunity to work for a company with a great brand reputation.
If you were born before 1985, it’s likely that you immediately get the reference to Festivus, the anti-commercial holiday “for the rest of us”, that was invented by George Costanza’s father and celebrated on Seinfeld. Of course, Festivus wouldn’t be complete without an unadorned aluminum Festivus pole, a dinner where the guests engage in the "Airing of Grievances" and recognition of "Feats of Strength" as well as proclaiming easily explainable events as "Festivus miracles".
The legal industry is facing the kind of pressure and undergoing the kind of consolidation that other services industries, like accounting and consulting, went through decades ago. Clients are not satisfied with the results they get when law firms do everything manually, solving problems by hurling bodies at them. Clients deserve, and now are demanding, high-quality legal services, delivered in a predictable and repeatable way and at a cost that reflects both the value delivered and all efficiencies available.
At the end of litigation, unless the parties have settled and agreed that each party will bear its own costs, the prevailing party may want to seek recovery for its expenses (apart from attorney fees, which is a much broader topic and not within the scope of this piece), such as court reporter fees, document duplication, ediscovery processing and database fees, etc. Typically, ediscovery costs for collection, processing, review, and production of electronically stored information (ESI) are the largest cost component of litigation expense, so it is natural that the prevailing party desires to recover as much of this as it can from the losing party. This piece focuses on recovery of ediscovery expenses under the applicable federal statute and corresponding case law, but your results may vary depending on the laws of the jurisdiction you find yourself in.