Sales Operations Analyst I

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Department —
Sales
Location —
Austin, TX
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About DISCO

DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional ediscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing ediscovery solution in North America.

As the leading provider of software as a service solutions developed by lawyers for lawyers, DISCO is reinventing legal technology to automate and simplify complex and error-prone tasks that distract from practicing law. DISCO has been embraced by more than 400 law firms, including 75 of the top AmLaw 200, as their first choice for innovative technologies that enhance the practice of law to help secure justice and win cases.

Job Description

The Sales Operations Analyst I interacts with Sales Operations, Sales leadership, Sales Enablement, Services, and Finance to create scalable processes and tools to enable the company to grow and capture market share.  The Sales Operations Analyst I reports to the Director of Sales Operations.  The primary responsibility of this position is communicating and implementing sales processes and best practices within Salesforce.com, Ops, and other sales tools to enable the Sales team.

Essential Functions

  • Envision and create processes and workflows to enable new software & service offerings
  • Constantly evaluate existing processes and workflows to identify opportunities to improve, automate, and scale
  • Maintain forecast and Salesforce opportunity management hygiene
  • Perform basic Salesforce administration
  • Optimize use of sales tools, enforce best practices
  • Respond to ad hoc and recurring reporting requests using Salesforce.com, Google Sheets
  • Aid in forecast process
  • Provide ad hoc analyses to Management
  • Balance multiple priorities and deadlines
  • Participate in daily and weekly meetings and conference calls
  • Coordinate with Sales Enablement team to create and align content for sales team training content, presentations, and videos
  • Infrequent travel, as required
  • Perform other duties and projects as assigned
  • Work primarily from the HQ office on Capital of Texas Highway

Education, Experience, and Skills

  • Bachelor’s degree in Business, or related field or equivalent experience
  • 1-3 years of experience in Sales Operations, Finance, and/or Business Strategy
  • Familiarity with Salesforce preferred
  • Demonstrated strong Microsoft Excel competence, including pivot tables, VLOOKUP, GETPIVOT and other functions
  • Demonstrated Microsoft Powerpoint or Google Slides experience sufficient to create and modify presentations

Soft Skills

  • Ability and personality to articulate processes in a meaningful way to our sales and sales operations teams
  • Strong analytical and accuracy skills required
  • Be a confident self-starter
  • Effective presentation and organizational skills
  • Excellent verbal and written communication and the ability to interact professionally with diverse groups, executives, managers, and subject matter experts
  • Willingness to work rare nights and weekends when business needs require

To apply, send an email with your resume and cover letter to jobs@csdisco.com or submit your information via the form on our career page.

Disco is an Equal Employment Opportunity Employer. Disco will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.