Data Operations Specialist

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Department —
Professional Services
Location —
Austin, TX
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Responsibilities

  • Coordinates the processing, loading and exporting of data to and from DISCO matters.
  • Ability to troubleshoot any issues encountered while working with load files, image files and native files.
  • Ability to work with ediscovery vendors for such tasks as data collection and data processing; particularly the ability to review work performed, identify problems and work toward resolutions.
  • Facilitates the administration and tracking of client data and performs periodic audits of same to ensure that DISCO is in-line with client’s case requirements and data retention policies.
  • Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

Qualifications

  • Knowledge of a variety of legacy and current litigation specific software tools; particularly data processing platforms such as Ipro, Nuix, eCapture and LAW.
  • Knowledge of industry standards in regards to ediscovery deliverables (load files, images, natives, etc.).
  • Knowledge of relational databases (SQL, MS Access) and basic programming
  • Knowledge of EDRM, including the ability to communicate effectively to both technical to non-technical audiences on the the life-cycle of litigation information.
  • Strong interest in technology with excellent problem-solving skills, with initiative to research and craft creative technical solutions.
  • Attention to detail, strong organization and client-service orientation skills.

Education & Experience

  • BS in Technology or Business fields; or significant ediscovery data processing experience in lieu of degree